FREE SAMPLE PROGRAM & MORE (4/2/2020)
We are experiencing multiple product shortages at Rustic Escentuals at this time due to the nation’s unparalleled crisis. For this reason, we are temporarily suspending our free samples program until the stock shortages cease. Thank you for your patience during this unprecedented time.
We have masks for our employees to wear to help keep all illness at bay and we will remain open as long as our local government allows and as long as UPS/FedEx continue with package pickups. Any updates to this will be posted here as well as on our social media channels. Be safe!
SHIPPING UPDATE (3/30/2020)
Due to the Coronavirus crisis, UPS and FedEX have suspended delivery guarantees at this time. If you live in an area that is on lock-down, please be aware that if UPS/FedEx cannot deliver the packages in a certain number of days, they will be returning packages to the warehouse and charging return fees. Please visit the respective websites for full details on the current policies, fees, and situation. (UPS | FedEx)
COVID-19 UPDATE (3/17/2020)
Rustic Escentuals cares deeply about the health of our employees, their families, and our customers. We wanted to share with you what we are doing to help prevent illness and to make sure our facility remains clean and free from illness.
Until further notice, we will not be offering warehouse pickup and our warehouse is closed to the public. All orders will ship via UPS or FedEx. As the situation changes, we will determine when we will once again allow pickup at the warehouse.
All employees regularly wash their hands throughout the day but, we have instructed our employees to adhere to a more stringent schedule of hand washing along with many other guidelines the CDC has suggested. Our work areas and break rooms are thoroughly cleaned multiples times throughout the day and employees are working at separate tables and areas of the warehouse to avoid close contact with others.
Our warehouse is very large and can easily accommodate our entire work force with enough space to practice social distancing. In addition, we are located in a rural area so there is a lower population than in crowded suburban cities. Social distancing is therefore easier both inside and outside our warehouse.
We have implemented a new policy to ensure that our employees remain healthy and safe. This new policy will allow our warehouse to remain operational for our customers during this trying time. Thank you for your support and understanding.
Be safe. Stay inside when possible. And wash your hands regularly!