|I Love Rustic Escentuals products! I do live nearby so if I call first thing in the morning to place a order, I can pickup the same day! They are Fast On IT! I also love the free samples and my boys love to get free candy they send with every order.|
Added Aug 18, 2015
|I was so excited to see your site and how clear and easy to get around it. I just love the page on micas, pigments and oxides all together in beautiful color. I had never seen that before. I am so looking forward to using the ones I ordered. Thank you
Added Jul 24, 2015
|I just received my first order from Rustic Escentuals and I am SO impressed with the quality of fragrance oil that I received. I have purchased several samples from 3 other companies and this is the first time the scent matched the description and ALL of them smelled so good. Thank you! I can't wait to place another order!|
Added Jul 14, 2015
|I've bought from Rustic Escentuals on two separate occasions now, and I've been pleased with them both times! The samples and candies they ship with orders really shows they're appreciative of their customers, and are willing to go that extra mile. I'll definitely be coming back for more. :)|
Added Jul 7, 2015
|Amazing fragrances and i keep coming back for more each time..I have already made 2 soaps and they are just gorgeous.. Worth every cent all the way from down under and the service is fantastic..I always receive my order in less than a week... Life long customer here !! Love Love|
Added May 14, 2015
|A great big KUDO, HUG, AND KISSES, goes out to Amy and her crew at Rustic Escentuals for providing amazing products for soap makers. Your products are a soaper's dream come true!|
Added May 13, 2015
|I can't say enough good things about your company. Your products are wonderful and have helped me to create some amazing skincare products for my customers. Your customer service is great and that truly is a breathe of fresh air! I never have to worry about whether a fragrance contains phthalates when ordering from you; you are my 'go to' for fragrance oils. Keep up the great work, Rustic! Bravo!!!!|
(Sparkle Skincare Co.)
Added May 3, 2015
|Really just starting out. Have purchased from other companies, but you wowed me today.
I received my request in a blink of an eye. You gave me mints lol candy and samples.
I'm very impressed.
I really like that soap sample rustic escentuals did u just add a fragrance to your basic white melt and pour.
I just purchased rebatch melt and pour. I want to try different fragrances and natural colors . Not a lot out there.
Just want to say thank you I will be back.
If no one has told you lately your TEAM is awesome. Wow
Added Apr 30, 2015
|I would just like to say thank you for such great service! This is a new company that I have just started and out of all of the wholesalers that I have purchased from, I must say that I am the most satisfied with you guys (Rustic Escentuals)!
Thank you for the free lip gloss sample and the candy. And I am very impressed with the size of the free scent with purchase that you guys offer. I was not expecting to be a full size bottle and I must say, I love the sent!! I am going to use it to make my first massage oil. I will definitely be ordering from you guy for all of my spa making needs! :)
(Seahorse Spa Co.)
Added Apr 22, 2015
|We all know the products this wonderful company offers us, I would like to write about the customer service given to us.
First, I placed another order late Friday evening and its scheduled for delivery today. To me, that\\\'s extraordinary and I applaud and coend the warehouse team on the hard work it takes to ensure all orders placed over the weekend are shipped ASAP! Awesome job guys.
My card was charged twice for this order. I immediately called my financial institution and my bank was of no assistance. They td me the Merchant needed to release the funds back to my account. So I waited until Minday morning and called Rustic and spoke with a lovely lady. Kathy not only assisted me, she went above and beyond to reciftify the situation to ensure my money was immediately returned to me. She did this and she even made certain the bank credited my money back to my account. She basically did my banks job to expedite the situation. After the issue was resolved, Kathy then called me to inform me it was handled and she had confirmation my money was returned back to my account! I was thrilled by her professionalism, how she dropped everything to ensure I was taken care of and how beautifully she followed through from start to finish!
The customer service provided to me through this company is stellar, the products are magnificent and I cannot thank you enough for the attention to detail the fabulous team provides!
Added Apr 21, 2015